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the challenge

TFG is a leading POS Solution and Electronic Financial Transaction service provider with having more than 10,000 POS Devices installed in the country. Their biggest challenge was complaint management and support services. They wanted to have a mobile app solution where customer can lodge complaint using the app and it should immediately notify to the relevant engineer on his app. Engineer should close the complaint after fixing it using app. App should also monitor engineers location.

Date

Jan 2018 - Feb 2018

Client

TFGroup

What We Did
  • Competitor Analysis
  • Stakeholder and User Interviews
  • IA, Sitemaps & Wireframing
  • Visual Design
  • System Integration
  • Application Development

old design

Problems
  • Non Responsive
  • Stock Photos
  • Lack of Content
  • Irrelevant Visuals
  • Non intuitive Experience

information architecture

After performing research on business and customers of client we designed information architecture to organize content so that users would easily adjust to the functionality of the new website and could find everything they need without big effort.

wireframe

the new look

photoshoot

what client says

Our website is now adding values to our efforts. We are thankful to ntier for making our digital presence strong and meaningful.

Ashail A.Rizvi

Executive Director

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We collaborate with ambitious people and brands. Let's chat about what we can do for you.

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