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customer needs are always changing we help brands stay relevant.

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about us

We join the dots so that with you, we can develop excellent customer experiences that distinguish your brand and take your business to the next level.

We have expertise in strategy, design, user research, usability, cognitive and social psychology, information architecture, prototyping and programming.

view our work

Customer needs are always changing we help brands stay relevant.

our process

01

Gathering Requirements

We start with a gathering customer requirements and understanding of customer business.

02

Wireframing

We work on sketches from low fi to high fi.

03

Prototypes and Usability testing

We develop prototypes and perform a usability testing

04

Design and Development

We work on design and development of the solutions or app.

01

Gathering Requirements

We start with a gathering customer requirements and understanding of customer business.

02

Wireframing

We work on sketches from low fi to high fi.

03

Prototypes and Usability testing

We develop prototypes and perform a usability testing

04

Design and Development

We work on design and development of the solutions or app.

recent projects

EFU General

Pakistan's largest insurance company hired ntier to design a new look with effective digital experience for their website.

View case study

TFG App

Pakistan's leading electronic financial payment solution provider hired ntier to design a mobile application for their support engineers to effectively manage customer complaints.

View case study

Digerati

A BTL company hired ntier to design and develop influencer marketing application that could maintain database of Influencers/Bloggers of the country.

View case study

World Energy Inc.

An energy company primarily dealing with petroleum products, storage, distribution, buy & sell within USA and also from other sources as well hired ntier for branding and design solutions.

View case study

view all work

our services

ntier is a customer experience design agency. Our expertise is customer experience & user experience and our business is providing our customers with the best behavioral insights, design and software development solutions.

  • 01 Strategy
  • 02 User Experience
  • 03 Design
  • 04 Digital Marketing
  • 05Software Development

Strategy

When it comes to the success of your website, app or software, strategy is everything. It’s the foundation for your success. Our strategy services help to provide coherence and coordination across all of your digital projects and products. A strategic approach provides you with a clear vision that ensures you get the greatest return on your investment in UX.

  • Market Research
  • Customer Journeys
  • User Interviews
  • GA Analysis
  • Personas

User Experience

In order to design a digital offering that provides a truly outstanding and result oriented user experience, it’s vital to understand who your users are and what they want. The best way to do this is through research with the users themselves.

We create customer-centric digital solutions that translate into measurable business returns for you AND your users.

  • User Research
  • Information Architecture
  • Usability Testing
  • UX Audits
  • Wireframing
  • Prototyping

Design

Good design requires more than good looks. Our design-thinking lead process permeates our organization and culture. Our experienced and collaborative team creates experiences that delight your customers through innovative user experiences and interfaces which help you in getting your desired results.

  • Creative Direction
  • Interactive Experiences
  • Responsive Design
  • Branding
  • Copywriting
  • Photography

Digital Marketing

Our digital marketing services combine our expertise in UX research, UX design and web development to deliver a vision that works across your entire digital estate. We design digital marketing solutions for your product or services with a vision that ensures your organization is positioned to understand how best to meet the needs of your customer base.

  • Social Media Marketing
  • Google Adwords
  • Email Marketing
  • SEO
  • Social Media Management

Software Development

Our team of solution architects and developers work with your company to transform your digital capabilities to introduce self-services for your customers, who are visiting you digitally, that are simpler, clearer and faster to use.

  • Software Development
  • System Integration
  • Mobile Apps
  • e-commerce Solutions
  • Enterprise Solutions

client testimonials

Team of ntier was willing to help in every way, developing a professional and beautiful website that supports our brand and showcases our company quite professionally. Their ability to develop creative solutions and designing effective user experience of our site made for a fantastic end result. I was impressed all around with their skills, customer service and attention to detail every step of the way.”

Ashail Rizvi
Executive Director

I personally love ‘can-do’ attitude of ntier team towards our entire project, which was big and involves multiple level of integration with our core system, and their willingness to meet our needs – both creative and budgetary! We had a fairly intense approval process on our end, but ntier team always made working together easy from new needs popping up, to last minute changes. Thank you”

Faisal Ali
Managing Director

Team of ntier was willing to help in every way, developing a professional and beautiful website that supports our brand and showcases our company quite professionally. Their ability to develop creative solutions and designing effective user experience of our site made for a fantastic end result. I was impressed all around with their skills, customer service and attention to detail every step of the way.

Abdul Hameed Qureshi
Sr. Executive Vice President, IT

Have already received so many compliments... their creativity and quality exceeded my highest expectations. The whole team of ntier is friendly and professional and I’d love to endorse their services.

Kc Riley Wilson
Founder

The App solution provided by ntier has significantly improved our customer satisfaction and loyalty. I’m personally very impressed with the business analysis and solution designing skills of the team of ntier. They try to understand our business dynamics and our customers’ expectations and accordingly design solution that help us meeting our business goals and friendly for users to operate.

Ashail Rizvi
Executive Director

I personally love ‘can-do’ attitude of ntier team towards our entire project, which was big and involves multiple level of integration with our core system, and their willingness to meet our needs – both creative and budgetary! We had a fairly intense approval process on our end, but ntier team always made working together easy from new needs popping up, to last minute changes. Thank you”

Faisal Ali
Managing Director

Team of ntier was willing to help in every way, developing a professional and beautiful website that supports our brand and showcases our company quite professionally. Their ability to develop creative solutions and designing effective user experience of our site made for a fantastic end result. I was impressed all around with their skills, customer service and attention to detail every step of the way.

Abdul Hameed Qureshi
Sr. Executive Vice President, IT

Have already received so many compliments... their creativity and quality exceeded my highest expectations. The whole team of ntier is friendly and professional and I’d love to endorse their services.

Kc Riley Wilson
Founder

view all testimonials

let’s talk

We collaborate with ambitious people and brands. Let's chat about what we can do for you.

start a project